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Yellow swing bench held up by blue posts in Placencia

Hotel Policies

  • Reservation Policy
    Ensure a seamless reservation process with our updated Reservation Policy: 1. Advance Booking: We recommend securing your reservation well in advance to guarantee availability. 2. Full Refund (Up to 60 Days Before Check-in): Enjoy a complete refund if you cancel your reservation 60 days prior to the check-in date. 3. Last-Minute Booking (Less Than 60 Days Before Check-in): Unfortunately, for bookings made within 60 days of check-in, no refunds can be provided if canceled after 48 hours of booking. 4. Partial Refund (30 Days Before Check-in): A 50% refund is applicable for cancellations made up to 30 days before the check-in date. 5. No Refund (Less Than 30 Days Before Check-in): Regrettably, no refunds can be provided for cancellations made less than 30 days before the scheduled check-in date.
  • Cancellation Policy
    Experience flexibility within a structured framework with our updated Cancellation Policy: 1. Early Cancellation (Up to 60 Days Before Check-in): Full refunds are offered for cancellations made up to 60 days before the scheduled check-in date. 2. Last-Minute Booking Window (Less Than 60 Days Before Check-in): Within 48 Hours of Booking: No refunds can be provided. 3. Partial Refund (30 Days Before Check-in): A 50% refund is applicable for cancellations made up to 30 days before the check-in date. 4. No Refund (Less Than 30 Days Before Check-in): Unfortunately, no refunds can be provided for cancellations made less than 30 days before the scheduled check-in date.
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