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Yellow swing bench held up by blue posts in Placencia

POLITIQUES DE L'HÔTEL

  • Reservation Policy
    Ensure a seamless reservation process with our updated Reservation Policy: 1. Advance Booking: We recommend securing your reservation well in advance to guarantee availability. 2. Full Refund (Up to 60 Days Before Check-in): Enjoy a complete refund if you cancel your reservation 60 days prior to the check-in date. 3. Last-Minute Booking (Less Than 60 Days Before Check-in): Unfortunately, for bookings made within 60 days of check-in, no refunds can be provided if canceled after 48 hours of booking. 4. Partial Refund (30 Days Before Check-in): A 50% refund is applicable for cancellations made up to 30 days before the check-in date. 5. No Refund (Less Than 30 Days Before Check-in): Regrettably, no refunds can be provided for cancellations made less than 30 days before the scheduled check-in date.
  • Cancellation Policy
    Experience flexibility within a structured framework with our updated Cancellation Policy: 1. Early Cancellation (Up to 60 Days Before Check-in): Full refunds are offered for cancellations made up to 60 days before the scheduled check-in date. 2. Last-Minute Booking Window (Less Than 60 Days Before Check-in): Within 48 Hours of Booking: No refunds can be provided. 3. Partial Refund (30 Days Before Check-in): A 50% refund is applicable for cancellations made up to 30 days before the check-in date. 4. No Refund (Less Than 30 Days Before Check-in): Unfortunately, no refunds can be provided for cancellations made less than 30 days before the scheduled check-in date.
  • What payment methods does Casa Palma accept for reservations and stays?
    A: At Casa Palma Placencia, we accept various payment methods for reservations and stays, including credit/debit cards (Visa, MasterCard, American Express), bank transfers, and cash payments. We also offer the option to make secure online payments through our website or through reputable OTA (Online Travel Agents) booking platforms, such as bookings.com, airbnb.com. We understand the importance of flexibility, so we strive to accommodate our guests' preferred payment methods to ensure a smooth and convenient booking experience. For more information on specific payment options and policies, feel free to contact us and we will be happy to assist you.
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